1) Price
We keep our overhead low to offer lower prices to our customers and that's
why we're in Utah, rather than New York or California.
2) Guarantee & Warranty
The LED signs and accessories we sell are covered by our 30-day
return guarantee and our 1-year
limited warranty.
3) Selection
We seek out and offer quality LED signs and accessories. We state why
we like a product, and how we think it compares. We will suggest a lower-cost / smaller LED sign,
if that LED sign will better meet a customer's needs.
4) Delivery
We stock the LED signs we sell to reduce the time it takes to get them to
you, usually turning around an order within one business day.
5) Shipping
We pack items together to reduce shipping costs. Our shopping cart
instantly shows you the items selected, how they will be packed, and what the shipping cost will be.
6) Questions
If you have a question or a problem, you'll be talking to someone at Asayo
who knows the LED sign, not a customer service representative in a foreign location. When you email
us, we'll send you a specific reply.
7) Inspection
We inspect each LED sign prior to shipping it. We do not use warehouse
drop-shippers since we could not insure the quality of what you'll receive. If an LED sign needs to
be returned, you return it to us, not a drop shipper.
8) Making Things Right
If you are unhappy with what you've purchased, you call us. We'll work
with you to see how we can make things right for you.
9) Similar Items & Accessories
If we carry items that are similar, we point these out so you can evaluate
alternatives. We point out accessories that you can combine with your order.
10) Parts
When possible we try to offer replacement parts for our LED signs.