Frequently Asked Questions - FAQ

 

Asayo Questions

How is Asayo pronounced?

What does Asayo mean?

What does International shipping cost?

 
LED Sign Questions

Can a PC be used to control and program the LED signs?

Does your LED sign software work with other LED sign brands?

How can two LED signs be linked to display the same message?

Do you have 220V versions of your LED signs available?

Do you have 12V versions of your LED signs available?

How long will an LED sign run off a 12V car battery?

 
Asayo Questions and Answers

 

Q:  How is Asayo pronounced?
A: 
Ah-say-oh.
 

 

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Q:  What does Asayo mean?
A: 
Nothing.  It was short, generic, top of the alphabet, 5-letter URL that was available.  It's actually not a good name for a company, since people cannot pronounce it or remember it, but we have it, so we use it. 

Since naming the company Asayo, we have learned it means "hello" in Korean, and is used as a first and last name in areas of Asia.
 

 

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Q:  What does International shipping cost?
A: 
You can see an estimated International shipping cost by selecting a country on the first page of shopping cart, and clicking Recalculate.  See Shipping Costs

After we receive an international order, we will calculate the actual shipping costs for various shipping methods.  We will then email you with these costs and let you pick which one best meets your needs.
 

 

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LED Sign Questions and Answers

 

Q:  Can a PC be used to control and program the LED signs?
A: 
Yes.  Each LED sign comes with an RS232 serial port connected to an RJ11 phone type connector on the back of the sign.  See LED Sign Serial Kit and LED Sign SDK.  If your PC only has a USB port available, you can use our LED Sign USB Adapter to connect to our serial cable and our LED signs.  You can also control our LED signs over a LAN or the Internet via by adding our LED Sign Ethernet Kit
 

 

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Q:  Does your LED sign software work with other LED sign brands?
A: 
Yes.  Our LED sign software packages, which we developed in-house, work with all Asayo LED signs, and with some LED sign models from Sigma LED signs from Germany, Maplin LED signs from England, and ColorBrite (Color Brite) LED signs.  All Asayo LED signs, and the signs we work with from other companies, were all manufactured by the Kingpul company in Taiwan. Kingpul stopped making LED signs in 2009.
 

 

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Q:  How can two LED signs be linked to display the same message?
A: 
Yes.  If you have a Windows PC, with either a 9-pin serial port, or a USB port, you can use our software to enter messages for all the LED signs together.  From the back of the PC you would connect our serial data cable, which on the other end has an RJ11 modular phone type connector.  If you wanted to feed two LED signs with the same message, you would take this phone plug and plug it into a 2-way phone line splitter, which costs about $5 at Radio Shack.  Then, from the 2-way phone splitter, you can run standard 4 wire modular phone line extension cables, in various lengths, which in total should not exceed 1000 ft.  These standard phone cables would then plug into each of the LED signs. When you click to send the message to the LED signs using our software, both LED signs will receive the same signal and will start playing the same message.

LED signs linked together this way must be all the same type, meaning they must all have the same color capability, and have the same number of characters across.

Also see our Controlling Multiple LED Signs page.
 

 

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Q:  Do you have 230V 50Hz versions of your LED signs available?
A: 
Yes.  All LED signs and accessories can be ordered with a 230Volt 50Hz configuration, at no additional charge.
 

 

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Q:  Do you have 12V versions of your LED signs available?
A: 
All of our LED signs can be plugged directly into a 12VDC power source, such as the 12VDC outlet on a car dashboard.  All you need to do is have the proper cable to do the hookup.  No voltage converter is needed.  Our LED signs draws less then 36 watts of power, less than a 40 watt light bulb.  See Power Cord 12V.
 

 

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Q:  How long will an LED sign run off a 12V car battery?
A: 
The typical car battery has a rating of 60 Amp Hours, and you need to recharge it when you've used 60% of its capacity. That means you only get 60 x 0.6, or 36 Amp Hours of usable capacity, or 432 Watt Hours ( 36 Amp Hours x 12 Volts DC ).

Now assume 40% inefficiency in the system due to wires, power converters, transformers, etc, and you have 432 Watt Hours x ( 1 - 40% ), or 259 Watt Hours.  Our LED signs have draw an average of 36 Watts.

So how long will a 60 Amp Hour car battery last, while powering the LED sign? That would be 259 Watt Hours / 36 Watts, or 7.2 hours of operation.

Keep in mind, that if you don't drive your car enough to recharge your car battery, you will have a dead battery, and will be unable to start your car.  See Power Cord 12V.
 

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